What We Collect and Why
When you open an account, we collect the details you provide — your name, email address, phone number, and date of birth. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and wallet number to verify the payment
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and match it to your account. We do not store your full bKash or Nagad PIN; that stays between you and your wallet provider. We also collect device and session data — your IP address, browser type, and the pages you visit — to keep your
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account secure and detect unusual activity. If you contact our support team, we keep a record of that conversation. We use this data to run your account, process payments, meet our legal obligations, and improve how the platform works. We do not sell your personal data
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to third parties. Where we share data with payment processors or fraud-prevention services, those partners are bound by data-handling agreements. Your data is stored on secured servers, and access is restricted to staff who need it to do their job. Availability of our services depends on
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your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.